This is a notice to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not. We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with Irish law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us. We regret that if there are one or more points below with which you are not happy with, your only recourse is to leave our web site immediately. Except as set out below, we do not share, or sell, or disclose to a third parties, any personal information collected at this site. Here is a list of the information we collect from you, either through our web site or because you give it to us in some other way, and why it is necessary to collect it:
Basic identification and contact information, such as your name and contact details. This information is used:
When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
When we obtain information from you specifically to enable you to buy a service offered on our web site by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
We may use software embedded in our website (such as JavaScript) to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not presently associate such information with an identifiable person.
This information is never taken by us through our website. At the point of payment, you are transferred to a secure page on the website of WorldPay or PayPal or some. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it.
When you have agreed to set up a direct debit arrangement, the information you have given to us is passed to our own bank (Bank of Ireland) for processing according to our instructions. We do not keep a copy. We are registered under the direct debit guarantee scheme. (This provides for the customer's bank to refund disputed payments without question, pending further investigation. Direct debits can only be set up for payments to beneficiaries that are approved “originators” of direct debits. In order to be approved, these beneficiaries are subjected to careful vetting procedures. Once approved, they are required to give indemnity guarantees through their banks.)
To assist in combating fraud, we share information with credit reference agencies so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. We keep information which forms part of our business record for minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.
Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. This website uses cookies. We use cookies to provide you with personalised content and relevant follow-up, to provide social media features and to analyse our traffic. You consent to our cookies if you continue to use our website. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Your consent applies to the following domains: cpdstore.ie and omnipro.ie
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Cookie declaration last updated on 16/06/2020 by Cookiebot: Necessary (29)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Name | Provider | Purpose | Expiry | Type |
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__cf_bm [x2] | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie | |
__cfduid | omnipro.ie | Used by the content network, Cloudflare, to identify trusted web traffic. | 29 days | HTTP Cookie |
__cfruid | This cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | HTTP Cookie | |
__stripe_mid | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. | 1 year | HTTP Cookie | |
__stripe_sid | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. | 1 day | HTTP Cookie | |
__zlcstore | This cookie is necessary for the chat-box function on the website to function. | Persistent | HTML Local Storage | |
AWSALB | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 6 days | HTTP Cookie | |
AWSALBCORS | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 6 days | HTTP Cookie | |
CookieConsent | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie | |
device_view | This cookie is used to determine which type of device the visitor is using, so the website can be properly formatted. | 29 days | HTTP Cookie | |
GCLB [x2] | This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | 1 day | HTTP Cookie | |
https://q.stripe.com/ | This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing any credit card information. | Session | Pixel Tracker | |
JSESSIONID [x3] | Preserves users states across page requests. | Session | HTTP Cookie | |
m | Determines the device used to access the website. This allows the website to be formatted accordingly. | 2 years | HTTP Cookie | |
PHPSESSID [x2] | Typeform omnipro.ie | Preserves user session state across page requests | 1 day | HTTP Cookie |
wc_cart_created | omnipro.ie | Necessary for the shopping cart functionality on the website. | Session | HTML Local Storage |
wc_cart_hash_# | omnipro.ie | Pending | Persistent | HTML Local Storage |
wc_fragments_# | omnipro.ie | Pending | Session | HTML Local Storage |
woocommerce_cart_hash | omnipro.ie | Necessary for the shopping cart functionality on the website to remember the chosen products – This also allows the website to promote related products to the visitor, based on the content of the shopping cart. | Session | HTTP Cookie |
woocommerce_items_in_cart | omnipro.ie | Necessary for the shopping cart functionality on the website to remember the chosen products – This also allows the website to promote related products to the visitor, based on the content of the shopping cart. | Session | HTTP Cookie |
wordpress_test_cookie | omnipro.ie | Used to check if the user's browser supports cookies. | Session | HTTP Cookie |
wp_woocommerce_session_# | omnipro.ie | Pending | 1 day | HTTP Cookie |
XSRF-TOKEN | app.searchie.io | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 69 days | HTTP Cookie |
ZD-suid | Unique id that identifies the user's session. | Persistent | HTML Local Storage |
Preferences (4) Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Name | Provider | Purpose | Expiry | Type |
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lang [x2] | Remembers the user's selected language version of a website | Session | HTTP Cookie | |
plyr | app.searchie.io | Necessary for the implementation of video-content on the website. | Persistent | HTML Local Storage |
ZD-store | Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user. | Persistent | HTML Local Storage |
Statistics (15) Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Name | Provider | Purpose | Expiry | Type |
---|---|---|---|---|
_ga [x3] | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
_gat [x2] | omnipro.ie Typeform | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie |
_gid [x3] | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie | |
ahoy_visit | Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP Cookie | |
ahoy_visitor | Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator. | 2 years | HTTP Cookie | |
ajs_anonymous_id | This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice. | Persistent | HTML Local Storage | |
collect | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker | |
vuid | Collects data on the user's visits to the website, such as which pages have been read. | 2 years | HTTP Cookie | |
ZD-buid | Unique id that identifies the user on recurring visits. | Persistent | HTML Local Storage | |
ZD-currentTime | Registers the date and time for the user's latest visit to the website. | Session | HTML Local Storage |
Marketing (18) Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Name | Provider | Purpose | Expiry | Type |
---|---|---|---|---|
__Host-GAPS | Pending | 2 years | HTTP Cookie | |
__tld__ | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | Session | HTTP Cookie | |
__zlcmid | Preserves users states across page requests. | 1 year | HTTP Cookie | |
_fbp | omnipro.ie | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel Tracker | |
attribution_user_id | Used in context with the website's pop-up questionnaires and messengering. The data is used for statistical or marketing purposes. | 1 year | HTTP Cookie | |
bcookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
bscookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 2 years | HTTP Cookie | |
fr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie | |
GAPS | Used by Google to identify the user when sharing content with a Google +1 button. | 2 years | HTTP Cookie | |
IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie | |
InfusionsoftTrackingCookie | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | 1 year | HTTP Cookie | |
lidc | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 day | HTTP Cookie | |
lissc | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP Cookie | |
pagead/1p-user-list/# | Pending | Session | Pixel Tracker | |
test_cookie | Used to check if the user's browser supports cookies. | 1 day | HTTP Cookie | |
tr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Session | Pixel Tracker | |
UserMatchHistory | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 29 days | HTTP Cookie |
Unclassified (79) Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
Name | Provider | Purpose | Expiry | Type |
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ahoy_unique_15787463 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_15787491 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16514649 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16514725 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16514888 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16514908 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16514932 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16514970 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16515017 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16515031 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16515199 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_16515218 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_17506214 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_17506318 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18321221 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18321271 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18423167 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18423189 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18477238 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18477348 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18523742 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18523813 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18624114 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18706268 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18706280 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18808538 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18996149 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_18996301 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_19106785 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_19201710 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_19201734 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_19479176 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_19807088 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_19919593 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_19919708 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20012035 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20216993 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20217136 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20413942 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20413982 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20414000 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20414038 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20414049 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20414070 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20479283 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20479404 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20479408 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20892213 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_20892228 | Pending | 1 day | HTTP Cookie | |
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ahoy_unique_20953116 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21032316 | Pending | 1 day | HTTP Cookie | |
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ahoy_unique_21493088 | Pending | 1 day | HTTP Cookie | |
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ahoy_unique_21687873 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21687942 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21730410 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21730435 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21822518 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21888148 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21888175 | Pending | 1 day | HTTP Cookie | |
ahoy_unique_21928511 | Pending | 1 day | HTTP Cookie | |
b1g1_session | Pending | 1 day | HTTP Cookie | |
CloudFront-Key-Pair-Id | searchie.io | Pending | 5 years | HTTP Cookie |
CloudFront-Policy | searchie.io | Pending | 5 years | HTTP Cookie |
CloudFront-Signature | searchie.io | Pending | 5 years | HTTP Cookie |
events/1/# | Pending | Session | Pixel Tracker | |
ia_leadsource | omnipro.ie | Pending | 30 days | HTTP Cookie |
remember_audience_59ba36addc2b2f9401580f014c7f58ea4e30989d | app.searchie.io | Pending | 5 years | HTTP Cookie |
searchie_session | app.searchie.io | Pending | 69 days | HTTP Cookie |
segmentio.#.ack | Pending | Persistent | HTML Local Storage | |
segmentio.#.inProgress | Pending | Persistent | HTML Local Storage | |
segmentio.#.queue | Pending | Persistent | HTML Local Storage | |
segmentio.#.reclaimEnd | Pending | Persistent | HTML Local Storage | |
segmentio.#.reclaimStart | Pending | Persistent | HTML Local Storage | |
wfacp_checkout_page_id | omnipro.ie | Pending | Persistent | HTML Local Storage |
wfocu_si | omnipro.ie | Pending | 1 day | HTTP Cookie |
We keep information which forms part of our business record for minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
Third parties may advertise on our web site. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date. If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.
If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the entire World, you have no control whatever as to how it is used.
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services. No such information is identifiable to you.
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.
We do not market to children, nor do we sell products or services for purchase by children. If you are under 18, you may use our site only with consent from a parent or guardian.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
At any time you may review or update your personal information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.
Our web sites are hosted in Ireland. We also use outsourced services in countries outside the EU from time to time in other aspects of our business. Accordingly, data obtained within Ireland may be “processed” outside the Ireland and data obtained in any other country may be processed within or outside that country.
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Please email us at [email protected] if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.
Please read Microsoft Office 365 privacy policy at https://privacy.microsoft.com/en-gb/privacystatement
If you wish us to remove personal information from our web site, you may contact us at [email protected] To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information. If you have any question regarding the privacy policy, please contact us at [email protected]
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the Irish Data Protection Commissioner's Office, you can find their contact details directly below.
name | value |
---|---|
Commissioner | Helen Dixon |
Postal Address | Canal House Station Road Portarlington R32 AP23 Co. Laois |
Telephone | +353 57 8684800 +353 (0)761 104 800 |
Lo Call Number | 1890 252 231 |
Fax | +353 57 868 4757 |